Understanding the NDIS Price Guide: What Services are Covered?

Saurabh Tiwari
4 min readOct 2, 2023

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Since its inception, the National Disability Insurance Scheme (NDIS) has helped thousands of Australians living with a disability. The scheme offers support and services to empower them to lead productive lives that bring them a sense of purpose and satisfaction.

Familiarizing yourself with the NDIS Price Guide is essential for both participants and providers. Participants need to be aware of the highest costs that registered service providers may charge for certain assistance. Moreover, providers must understand the type of claims linked to each cost-restricted support item as well as the current (and past) pricing limits for each support item.

The NDIS Pricing Arrangements and Price Limits document outlines the rules that must be followed when pricing supports and services for NDIS participants. It provides a comprehensive list of support items which providers can include in their payment requests, ensuring that they are following NDIS regulations.

What exactly does the NDIS pricing structure look like? What rules are used to make sure their patients get the most from their money? This guide will assist you in understanding the intricate NDIS pricing system and guarantee that you receive appropriate value in the services provided.

Price Guide

The National Price Guide compiles a comprehensive list of over 2,500 items and was created to inform providers of the appropriate fees for their work as well as allow participants to be aware of how their plan budget is being allocated.

The NDIS Price Guide is not an exhaustive list of all supports and services available to participants. Instead, it outlines the particular products that have set price caps, as well as establishing guidelines for those items and the definitions for them.

The NDIS Price Guide is available to be downloaded from the NDIS website, spread across several different files. To make sure that they are making the right claims and submitting them for payment correctly, providers must go through each page and search line by line. This long process is necessary because there is a lot of detail in the guides and changes regularly depending on outside events and market trends.

How NDIS Pricing Works

The National Disability Insurance Agency (NDIA) is responsible for setting the maximum and minimum limits of prices for services and supports. When deciding on how much to charge for regulated activities and any other related services, the NDIS turns to the Pricing Reference Group (PRG).

The NDIA board receives guidance from the PRG and the CEO on matters concerning the costing regulations. The PRG is essential in making sure that the designated funds are allocated to achieve ideal results for NDIS patients, particularly when they move to a free-market system.

Supports and its Sub-categories

The NDIS offers three types of support and funding budgets: core support, capacity-building support, and capital support.

CORE — Your core financial allocation is designed to help you achieve your daily needs and longer-term objectives. This money covers the basic necessities of life, like -

Everyday necessities, transportation, help with daily tasks and activities, getting out in the community, and socializing are all covered.

The expenses within the core support budget are adjustable, so you are free to move part of one expense’s funding to another as long as both fall under the same category of core support.

CAPACITY BUILDING — Your capacity-building budget contains funds to enable you to strengthen your autonomy and expertise. This money is closely aligned with the targets listed on your plan (if you’re uncertain about your particular aims, take a look at our goal-setting guide). The capacity-building supports fall within the following categories:

Improved daily living, improved health and well-being, improved life choices, finding and keeping a job, increased social and community participation, improved living arrangements, improved learning, and improved relationships.

The money allocated for this project is not as fluid as the core support budget, so any approved funding must stay in its designated expenditures.

CAPITAL SUPPORT — Your capital support budget covers the cost of assistive technologies, equipment and modifications to your home or vehicle, as well as funds for capital investments.

This type of funding is intended for special purchases like assistive technologies or changes to your home, like installing a handrail. Your funds cannot be used for anything other than the specific item they have been assigned to cover.

Support Categories

The NDIS provides support for eligible participants to strive towards their goals and live better lives. This assistance is spread across different categories that meet people’s needs and wishes. Some major sections are assistance with daily living, health and wellbeing, social and community participation, home maintenance and modifications, skills development, employment support, and relationships.

Change in prices

As of 1st July 2022, the price limits for disability support workers were raised by 9%, in addition to an increase in both minimum wage and superannuation payments. This change affects all of those who are employed as support workers for people with disabilities.

The amount NDIS providers can charge for services rendered by their workers has gone up, to ensure they receive the new minimum wage. The price of core supports under the NDIS scheme was also increased to cover extra COVID-19-related expenses and improvements, to keep participants safe.

Your account will be credited with additional funds to accommodate the updated prices. Your provider may reach out to you regarding potential price increases for the services provided and may suggest updating your service agreements accordingly.

To summarise:

The NDIS Price Guide is an important resource that NDIS participants and their families should consult to make sure service providers are not overcharging for the support and services they provide. By regularly checking the Price Guide, providers can remain aware of any changes in regulations regarding pricing and make sure they are not charging too much.

If you’re having difficulty understanding the NDIS Price Guide, Zeal HomeCare is here to provide assistance. We are committed to assisting you through this process, so don’t hesitate to reach out to us.

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Saurabh Tiwari
Saurabh Tiwari

Written by Saurabh Tiwari

​I am Saurabh, working as webmaster and content writer at AllDigiTrends and Techibhai. I love to interact with minded blogger.

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